We use cookies to improve your browsing experience on our site. The purpose of this policy is to inform you about the cookies used, their purposes, and the means you have to manage and control them. It should be consulted in addition to our personal data protection policy.
This policy may be updated at any time. If we make any changes, we will notify you.
What is a cookie?
A cookie is a small text file stored on your device (computer, tablet, smartphone, etc.) that collects and stores information relating to your browsing, whether personal or not.
We can use:
- first-party cookies, exclusively intended to ensure the proper functioning and navigation of our site;
- third-party cookies, placed by our partners to analyze your behavior on other sites integrating these trackers. These cookies are subject to the privacy policy of the relevant partners.
Other similar technologies may also be used, such as web beacons, pixels, or advertising identifiers. For simplicity, we will group these tools under the umbrella term “cookies”.
Point of contact
A team dedicated to the protection of personal data ensures, in complete independence, that all our processing complies with the applicable Regulations.
If you have any questions, requests for information or complaints about the data processing carried out by FLEXIS, you can contact us at the following address: data.privacy@flexis-mobility.com
For any other request relating to our services, we invite you to contact our customer relations department via the form provided for this purpose: dedicated form.
We are committed to processing your requests as quickly as possible and to ensuring that your rights are fully respected.
If, after contacting us, you consider that your rights have not been respected, you have the option of filing a complaint with the National Commission for Information Technology and Freedoms (CNIL):
- by postal mail to the following address: 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07 ;
- or directly online on the CNIL website: cnil.fr.
Used cookies
We and our partners use cookies for different purposes, detailed below.
Each cookie has a different lifespan, ranging from a few seconds to a maximum of 13 months. The cookie that records your choices (consent or refusal) has a lifespan of 6 months.
- Strictly necessary cookies
These cookies are essential for the proper functioning of the site. In particular, they make it possible to:
- ensure the security of the site;
- save your privacy preferences;
- keep your session active when you are logged in.
| Cookies | Type | Purpose |
| PHPSESSID | First-party cookie (session) | To keep the browsing session active and to ensure the proper functioning of the site. |
| pll_language | First-party cookie (preferences) | Saves the language selected by the user to view the site in the appropriate language. |
| CookieConsent | First-party cookie (consent) | Stores the user’s consent preferences (acceptance or rejection of cookies). |
- Performance and analytics cookies
These cookies make it possible to measure the number of visitors to the site and to understand how visitors interact with it. The data collected is used to produce anonymous statistics and to improve the performance of the site. Their use is subject to your consent.
| Cookies | Type | Purpose |
| _pk_id.1.f572 | First-party cookie (Matomo / analytics) | Identifies unique visitors and measures site traffic statistics. |
| _pk_ses.1.f572 |
- Advertising cookies
These cookies are used to personalise advertising, measure its effectiveness and limit the number of displays. They may also allow our partners to serve our advertisements on other sites (e.g. on social media). Their use is based on your consent.
| Cookies | Type | Purpose |
| _gcl_au | Third-party cookie (Google Ads) | Measure the effectiveness of Google ad campaigns. |
| _fbp | Third-party cookie (Meta / Facebook) | Measure the reach of ads served through Facebook and display personalized ads. |
FLEXIS Third-Party Partners
| Third-Party Partner | Description |
| Analytics and advertising tools (Google Ads / Tag Manager). See Google’s privacy policy: https://policies.google.com/privacy | |
| Meta (Facebook) | Ad tracking and performance measurement. See Meta’s privacy policy: https://www.facebook.com/policy.php |
| Matomo | Web analysis tool for measuring traffic in a privacy-friendly way. Check out their policy: https://matomo.org/privacy-policy/ |
In accordance with the GDPR, if these cookies result in data transfers outside the European Union, these transfers are governed by standard contractual clauses or other appropriate safeguards. For more information, you can contact us at: data.privacy@flexis-mobility.com
Cookie management
Apart from strictly necessary cookies, the deposit of cookies is based on your consent.
You can accept, reject or configure your preferences directly on our site at any time via the information banner displayed on your first visit.
You can also change your preferences or withdraw your consent at any time via the link “Cookie consent”. The withdrawal of consent does not affect the lawfulness of previous processing.
Finally, you can manage cookies directly from your browser or smartphone:
Please note that your choices may affect your browsing experience and access to certain services that require the use of cookies.